Process Automation with AI and BPM
English • Portuguese
2h
Digital certificate
Basic Level
The free course that puts you at the forefront of digital transformation
Learn hands-on how to apply Artificial Intelligence and Business Process Management (BPM) to optimize your work, reduce errors, and stand out in your career.
Free access • Learn anytime, anywhere
Free access • Learn anytime, anywhere
Combine proven Business Process Management strategies with Artificial Intelligence.
Learn how to map, optimize, and automate processes, master tools that are transforming the market, and get ready to lead digital transformation in any organization, even if you're just getting started in the field.

Who Is This Course For?
This course is highly recommended for IT professionals, business assistants and analysts, process managers and consultants. It’s also for you if you are looking to:
This course is highly recommended for IT professionals, business assistants and analysts, process managers and consultants.
It’s also for you if you are looking to:
Increase efficiency
Unlock opportunities with technologies that make a difference in the corporate world
Drive better results

Drive digital transformation in any organization
Explore the course modules
01 | BPM Fundamentals
Discover why BPM is the strategic foundation of innovative organizations.
Understand the role of process management and its competitive importance.
Learn how to model processes with BPMN notation, the global market standard.
Put theory into practice by mapping a real process using SoftExpert Process.
02 | Introduction to Artificial Intelligence
Understand how AI is redefining the business landscape, from concept to responsible practice.
Comprehend the types of Artificial Intelligence and what each can deliver for companies.
Learn when and how to apply AI in processes to achieve maximum impact.
Gain an ethical and conscious perspective on the necessary care in automating critical decisions.
03 | Integration of AI in Business Processes
Learn how AI can turn BPM into a competitive advantage.
Get inspired by real cases of AI application in business processes.
Learn to anticipate bottlenecks and identify opportunities with predictive analysis and smart data.
Explore a practical example of how AI supports and enhances corporate decision-making.
04 | Intelligent Automation Tools and Platforms
Master the technologies that make automation more accessible and powerful.
Understand the difference between RPA and BPM and know when to use each approach.
Discover how low-code and no-code, combined with AI, democratize automation for all professionals.
See how to integrate AI and BPM using the SoftExpert platform to create truly intelligent processes.
Explore the course modules
01 | BPM Fundamentals
Discover why BPM is the strategic foundation of innovative organizations.
Understand the role of process management and its competitive importance.
Learn how to model processes with BPMN notation, the global market standard.
Put theory into practice by mapping a real process using SoftExpert Process.
02 | Introduction to Artificial Intelligence
Understand how AI is redefining the business landscape, from concept to responsible practice.
Comprehend the types of Artificial Intelligence and what each can deliver for companies.
Learn when and how to apply AI in processes to achieve maximum impact.
Gain an ethical and conscious perspective on the necessary care in automating critical decisions.
03 | Integration of AI in Business Processes
Learn how AI can turn BPM into a competitive advantage.
Get inspired by real cases of AI application in business processes.
Learn to anticipate bottlenecks and identify opportunities with predictive analysis and smart data.
Explore a practical example of how AI supports and enhances corporate decision-making.
04 | Intelligent Automation Tools and Platforms
Master the technologies that make automation more accessible and powerful.
Understand the difference between RPA and BPM and know when to use each approach.
Discover how low-code and no-code, combined with AI, democratize automation for all professionals.
See how to integrate AI and BPM using the SoftExpert platform to create truly intelligent processes.

Learn how AI can turn BPM into a competitive advantage
About SoftExpert
For over 30 years, SoftExpert has been driving digital transformation for businesses, delivering an all-in-one management software that centralizes processes, documents, and risks in a single platform.
Our solutions help organizations streamline operations, boost productivity, and ensure ongoing compliance. By combining technology, artificial intelligence, and excellence, SoftExpert is a strategic partner for companies seeking efficiency and sustainable results.
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more than
3 million
active users in 2024
more than
300 partners
around the globe
more than
50 countries
across 5 continents

